Research on the Cognition and Needs of Medical Staff Regarding Online Medical Treatment in the Context of

Corresponding author: liyugang, liyugang08@126.com

DOI: 10.12201/bmr.202409.00059

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  Abstract: Objective: To investigate the awareness and needs of medical staff at Peking Union Medical College Hospital regarding telemedicine. Methods: An online survey was conducted among 786 medical staff members through convenience sampling, with data collected using Microsoft Excel and analyzed using R software (version 4.4) for descriptive statistics and chi-square tests. Results: The survey revealed that a majority (61.3%) perceived the prevalence of telemedicine as low. Although 27.2% and 50.5% of respondents rated the effectiveness of internet-based medical treatment as very good and fair respectively, a significant difference in the understanding of internet-based medical treatment was observed among different age groups, with healthcare workers aged 40 years and older demonstrating significantly lower levels of understanding compared to younger counterparts aged 39 years and below (P<0.001). Most of participants believed that the biggest problem of Internet diagnosis and treatment was data security and privacy issues (73.8%), followed by lack of professional training (57.9%) and weak platform interoperability (57.8%). Most participants preferred to use hospital’s official APP (94.1%) and remote consultation (68.3%) to provide Internet diagnosis and treatment, and hope to provide online consultation (60.2%) and consultation (85.5%).Conclusion: There is a lack of awareness and diverse needs regarding telemedicine among medical staff. It is recommended to enhance their understanding of telemedicine, strengthen professional training, ensure information security, and improve privacy protection measures to boost service quality and effectiveness. These actions can support the development of policies and the healthy evolution of telemedicine.

  Key words: Internet Plus Health Care; Internet hospital; Telemedicine

  Submit time: 26 September 2024

  Copyright: The copyright holder for this preprint is the author/funder, who has granted biomedRxiv a license to display the preprint in perpetuity.
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