Research status analysis of patient value co-creation in healthcare service

Corresponding author: Ma Jingdong, jdma@hust.edu.cn

DOI: 10.12201/bmr.202303.00007

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  Abstract: Purpose/ImplicationIn recent years, value co-creation in the healthcare field has gradually attracted the attention of academic circles, but the current research on patient value co-creation in healthcare service is relatively scattered, and the understanding of potential mechanism of patient value co-creation is insufficient. This paper analyzes the research status of patient value co-creation in the context of healthcare service, summarizes the limitations of existing research, and provides reference directions for future research. Method/Process This paper is mainly based on the literature analysis and the review method, respectively organizes and summarizes the existing research results from three aspects: the behavior types, influencing factors and results of patient value co-creation, and draws corresponding conclusions. Result/Conclusion Through analyzing the research status of patient value co-creation, this paper concludes that the existing research has limitations in terms of unclear concept, without systematic measurement scale, not fully integrated into the environment of Internet medical, as well as the limitations of research perspectives and research methods. This paper also provides possible future research directions such as developing patient value co-creation behavior measurement scale, expanding research perspective, and enriching research method.

  Key words: patient；value co-creation; behavior type; influencing factor; result; 

  Submit time: 22 March 2023

  Copyright: The copyright holder for this preprint is the author/funder, who has granted biomedRxiv a license to display the preprint in perpetuity.
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