通讯作者: 王中华, wzh04@njmu.edu.cn

DOI：10.12201/bmr.202312.00005

Study on the construction of Comprehensive Evaluation Index System of integrated health management and service ability of the compact medical community

• 摘要：目的：构建紧密型医共体整合健康管理服务能力综合评价指标体系，为推动我国紧密型医共体建设提供有效评价工具。方法：通过政策分析、文献阅读和实地调研，基于服务链理论，从服务保障、服务指导、服务提供、服务评估四个维度建立初始指标池；采用德尔菲法，通过两轮专家咨询对评价指标进行完善，并运用层次分析法确定各指标的权重。结果：构建的指标体系包含4个一级指标、11个二级指标和50个三级指标。一级指标中，服务保障、服务指导、服务提供和服务评估的权重分别为0.133、0.301、0.401和0.165。结论：本研究基于服务链理论，应用德尔菲专家咨询法和层次分析法，邀请相关领域专家开展咨询，旨在构建一套可操作性强、科学合理的紧密型医共体整合健康管理服务能力综合评价指标体系，为推动我国紧密型医共体建设提供有效评价工具。

  关键词： 紧密型医共体；整合健康管理；德尔菲法；层次分析法；评价指标体系

   

  Abstract: Objective：To construct a comprehensive evaluation index system of integrated health management service ability of the compact medical community,and to provide an effective evaluation tool for promoting the construction of the compact medical community in our country.Methods：Based on service chain theory,the initial index pool was established from four dimensions of service guarantee,service guidance,service provision and service evaluation by policy analysis,literature reading and field investigation.Two rounds of expert consultation were conducted to Delphi method the evaluation indicators,and the weights of each indicator were determined by analytic hierarchy process.Results：The index system consists of 4 first-class indexes,11 second-class indexes and 50 third-class indexes.The weights of service guarantee,service guidance,service provision and service assessment were 0.1331,0.3014,0.4006 and 0.1649 respectively.Conclusion：Based on the service chain theory, this study applies the Delphi expert consultation method and the analytic hierarchy process to invite experts from relevant fields to carry out consultation, aiming at constructing a comprehensive evaluation index system for the integrated health management service capacity of the compact medical community with strong operability and scientific rationality, and providing an effective evaluation tool for promoting the construction of the compact medical community in China.

  Key words: Close medical community；Integrated health management；Delphi method；Analytic hierarchy process；Evaluation index system

  提交时间：2023-12-04

  版权声明：作者本人独立拥有该论文的版权，预印本系统仅拥有论文的永久保存权利。任何人未经允许不得重复使用。
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• 序号	提交日期	编号	操作
  1	2023-07-31	bmr.202312.00005V1	下载

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