Research and thinking on self-printing behavior characteristics of outpatient and emergency electronic medical record patients in a large grade A hospital

Corresponding author: xulu, xul@pumch.cn

DOI: 10.12201/bmr.202109.00008

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  Abstract: Abstract Objective: To study the self-printing behavior characteristics of patients with outpatient and emergency electronic medical records in a large grade A hospital, and to explore the optimization of outpatient and emergency service process. Methods: Based on the self-printing data of patients with outpatient and emergency electronic medical records from January 2020 to June 2021 in a large grade-A hospital, the self-printing rate of medical records of different groups was statistically analyzed. Descriptive study was used to calculate and rank the self-help printing rate of medical records of different groups, and Chi-square analysis was used to compare the self-help printing rate of medical records of different groups. Results: The self-help printing rate of electronic medical records of elderly patients over 60 years old was 26.38%, significantly lower than the average self-help printing rate of other age groups 32.9%; Among the current residence distribution, the self-printing rate of local patients in Beijing was 30.73%, significantly lower than 33.98% of patients outside Beijing. The self-help printing rate of out-patients was 32.77%, significantly higher than 19.06% of emergency patients. The self-printing rate of insured patients was 28%, significantly lower than that of non-insured patients (30.4%). Conclusion: The self-help printing of patients electronic medical records is affected by age, outpatient and emergency treatment types, patients current residence, medical insurance costs and other factors. The optimization of outpatient and emergency electronic medical record printing service can be adjusted according to the above factors. Meanwhile, attention should be paid to the digital divide to assist elderly patients to use various information services of the hospital and enjoy the convenience brought by information construction. In the future, with the continuous promotion of sharing of patient electronic medical records between hospitals and between hospitals and insurance institutions, the self-printing rate of electronic medical records may become the target of the industry.

  Key words: Electronic medical record,Self-service printing,Medical process

  Submit time: 29 September 2021

  Copyright: The copyright holder for this preprint is the author/funder, who has granted biomedRxiv a license to display the preprint in perpetuity.
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