Application Research of Intelligent Infusion System For Service Quality Assessment

Corresponding author: YangRuMei, lw20163yrm@rjlwh.com.cn

DOI: 10.12201/bmr.202003.00309

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  Abstract: Objective:To explore the hospital to make full use of information technology to improve the safety management and nursing quality of intravenous infusion. Methods: Taking LuWan Branch of Shanghai RuiJin hospital as the research object, combining with the intelligent infusion system built by the hospital, the evaluation system of service quality was constructed, and the implementation effect was analyzed empirically. Results: After the system was put into operation, a total of 8200 patients were served within 6 months, with an 8.2% increase in satisfaction. Conclusion: The intelligent infusion system can make nursing work safer and more efficient and create a better medical environment.

  Key words: Intelligent infusion system; Service quality assessment; Quality of care; Transfusion safety

  Submit time: 7 December 2020

  Copyright: The copyright holder for this preprint is the author/funder, who has granted biomedRxiv a license to display the preprint in perpetuity.
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  1	2020-03-24	bmr.202003.00309V1	Download

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